Refund policy

Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You will also need the receipt or proof of purchase.

To start a return, contact us at info@scholasticstacks.com.

We will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

For returns due to customer reasons, such as changing your mind or no longer wanting the item, a processing fee will be deducted from your refund based on your order total:

Orders under $50: $8 processing fee

Orders $50–$99: $15 processing fee

Orders $100–$149: $25 processing fee

Orders $150 and up: $30 or 20% of the order total, whichever is greater

This fee covers restocking and handling costs. The remaining balance will be refunded to your original payment method.

You can always contact us for any return questions at info@scholasticstacks.com.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so we can evaluate the issue and make it right.

Exceptions / Non-returnable Items

We do not accept returns on sale items or gift cards. Please get in touch if you have questions or concerns about your specific item.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14-Day Cooling Off Period

If the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason, and without justification. Your item must be in the same condition that you received it, unused and in its original packaging. You'll also need the receipt or proof of purchase.

Refunds

We will notify you once we've received and inspected your return, and let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we've approved your return, please contact us at info@scholasticstacks.com.

Order Changes & Cancellations

Orders can be canceled or modified within 90 minutes of placement during business hours (Mon–Fri). After that time, orders may already be processing, so changes or cancellations cannot be guaranteed.

Contact Us

Scholastic Stacks 1401 Lavaca St, Unit 7278 Austin, TX 78701 info@scholasticstacks.com